📄 TERMS OF SERVICE — Plumbing Buddy & Rooter Inc.
Last Updated: November 2025
Please read these Terms of Service (“Terms,” “Agreement”) carefully before using our website https://plumbing-buddy.com or submitting any information. By accessing our website, requesting service, or opting in to SMS communication, you agree to these Terms.
1. Services Provided
Plumbing Buddy & Rooter Inc. provides plumbing repair, installation, diagnostics, and related services for residential and commercial properties.
All appointments, pricing, and services are subject to availability and approval.
2. User Responsibilities
You agree to:
Provide accurate and complete information
Ensure safe access to the service area at the scheduled time
Follow payment guidelines and service agreements
Not misuse the website or attempt unauthorized access
3. SMS/Text Messaging Terms
By submitting your phone number on our website or through any communication method, you affirmatively consent to receive text messages from Plumbing Buddy & Rooter Inc.
3.1 Types of Messages
Appointment reminders
Technician arrival updates
Estimate approval links
Job status updates
Service follow-ups
Optional promotions (only if you opt in separately)
3.2 Opt-In
SMS consent is collected through our online form located at:
https://plumbing-buddy.com/appointment
You must check the SMS consent checkbox to receive messages.
3.3 Opt-Out
You may unsubscribe at any time by replying STOP.
To receive help, reply HELP.
3.4 Costs
Message & data rates may apply.
4. Appointment Requests
Submitting an appointment request does not guarantee service. A team member will review your request and confirm availability.
We reserve the right to decline or reschedule appointments.
5. Estimates & Pricing
All estimates are approximations until reviewed on-site by a licensed technician.
Pricing may change based on actual conditions found during the visit.
6. Limitations of Liability
Plumbing Buddy & Rooter Inc. is not liable for:
Delays caused by weather, emergency calls, or supply shortages
Damages resulting from undisclosed property issues
Problems caused by pre-existing plumbing conditions
Loss of data or unauthorized access related to third-party technologies
7. Intellectual Property
All content on this website — including text, images, logos, and forms — is owned by Plumbing Buddy & Rooter Inc. You may not copy or distribute it without permission.
8. Third-Party Services
We may use third-party platforms for scheduling, dispatching, invoicing, or messaging.
By using our services, you agree to abide by their associated policies as well.
9. Termination of Use
We may suspend or terminate your access to our website or SMS communications for misuse, fraud, or violation of these Terms.
10. Updates to Terms
We may update these Terms at any time. Updates will be posted on this page.
9. Contact Us
Plumbing Buddy & Rooter Inc.
1609 Olympic Dr
Turlock, CA
Phone: (209) 900-3339
Email: [email protected]
